Wired networks.
Built properly.
Certified & documented.
DV&D Group designs, installs and maintains the physical layer your business runs on — structured cabling, broadband changeovers and Wi-Fi coverage, finished with a labelled, tested handover pack. Not a shrug.
Sound familiar?
Most “network problems” are physical-layer problems. We work the layer everyone else skips.
“It drops out. Again.”
Every mystery outage we’re called to ends up being physical: a mis-punched link, a saturated access point, a cable nobody labelled. We find it, fix it and prove it with test results.
Wi-Fi coverage →“The cabinet is a museum.”
Patch panels from three ISPs, cables under tension, zero labels. We re-terminate, dress and document the lot — so the next engineer doesn’t start from zero.
Structured cabling →“Nobody owns the fix.”
The ISP blames the cabling. The cabling contractor blames the IT company. We survey, build and test the whole physical chain — one number to call, one throat to choke.
Maintenance SLA →Straight answers
The five things every client asks before the first visit.
Which areas do you cover?
Are you an ISP? Do you resell lines?
Will the works disrupt our trading day?
What does the maintenance SLA actually commit to?
Can existing cabling be reused?
Five service lines, one standard
Every job ends the same way: tested, labelled, documented — a handover pack you can actually use.
Site survey
Fixed-fee, credited against the project. Point-by-point survey, topology plan, written quote.
Book a survey →
Structured cabling
Cat6A and OM4 pulled, terminated and certified. Cabinets dressed, every port labelled, reports handed over.
Get a cabling quote →
Broadband setup
FTTP, FTTC or SoGEA — line specified, ISP liaison handled, staged changeover with a rollback plan. The line stays in your name.
Plan a changeover →
Wi-Fi coverage
Measured, not guessed: heat-map survey, access-point placement, acceptance signed off on real readings.
Request a coverage survey →
Maintenance SLA
Monitoring, a ticketed helpdesk and a monthly report — with response tiers published in the agreement.
Compare SLA tiers →Who is DV&D?
A registered UK telecommunications company, trading since 1999. No call centre, no anonymous engineers.
About DV&D Group →Where we work
Business premises with real users and real uptime stakes — from a single office to a multi-site rollout.
Offices & multi-site SMEs
Floor-by-floor cabling, comms rooms and staged changeovers that keep every site on the same standard.
Retail & hospitality units
Out-of-hours works, tills and card terminals never offline longer than the plan says.
Light industrial & workshops
Offices, shops and units — cabling that survives dust, racking and forklifts, terminated properly at both ends.
Serviced & co-working floors
Hot-desk floors, meeting rooms and tenant handovers — ports labelled per desk, documented per floor.
How a project runs
Three stages, each with a written output. You always know what happens next.
Fixed-fee site survey
A point-by-point walk of the premises: existing containment, cabinet condition, legacy links tested, requirements noted. You get a topology plan and a written quote — and the survey fee is credited against the project.
Install & change over
Cabling pulled to standard, cabinets dressed, new lines configured and cut over in agreed windows — evenings or weekends where the premises demand it, with a rollback plan agreed before we start.
Test & hand over
Every link tested, every port labelled, results bound into a handover pack: plans, certificates, labels, photographs. The network is documented on day one — and stays that way under an SLA.
What lands on your desk
Every project closes with the same six-part handover pack — on paper and as files you own. Nothing is “in the engineer’s head”.
Ask for a sample packEvery outlet, patch-panel port and switch port mapped to a room and a desk.
Per-link results from the certifier: pass, fail and the margin it passed by.
Rack elevations and cable routes as installed — not as originally designed.
The naming convention we used, so the next engineer reads the same map.
Each cabinet before and after: dressed, closed, and showing what changed.
What was fitted, the channel warranty position, and what it covers.
“Tested, not assumed.”
“One physical chain, one owner.”
“Documentation is the deliverable.”
Tell us what’s dropping out.
A fixed-fee survey is the cheapest way to find out what your network is really doing.